Hey Rocky, I'd like to be the first to congratulate you and your staff at Franklin Motors Auto Sales LLC on being named a 2017 Top Rated Dealer on CarGurus with your rating of 4.7 stars. This accolade is only being awarded to a select group of dealerships on CarGurus with 4.5+ star rating. If you haven’t already, you will be receiving a formal letter in the mail from CarGurus' President of Dealer Operations, Sam Zales, as well as window stickers to highlight this accolade. Additionally, you can visit dealers.cargurus.com/toprated2017 for more ways to promote this achievement. Congratulations again on this accolade, and thank you for your commitment to excellent customer service. Sincerely, Kurt Gronberg Dealer Relations Account Manager 1 (800) 227-4878 ext. 2278 CarGurus 55 Cambridge Parkway Cambridge, MA 02141 Preview Document
5 stars well deserved
Time and attend is well given to their customers, with my experiences getting a car from Franklin Motors, i can highly recommend it to those looking for a good quality vehicle. Let's not forget the part where they are friendly and will guide you step by step with what to do.
5 stars well deserved
Time and attention is well given to their customers, with my experiences getting cars from Franklin Motors, i can highly recommend it to those looking for a good quality vehicle. Let's not forget the part where they are friendly and will guide you step by step with what to do.
The owner was so nice and attentive, very helpful and honest when it came to finding a car for my family. He guide us through the financing process very patiently. I was very surprised because most people at car dealership are all about Making money but for him it was finding a car that we need. We appreciate everything, I will be coming back.
These are good people…..
We looked for a car for well over a month, salesman Jasko stood out from all others we spoke to. He responded very quickly to questions and was very courteous. Owner Rocky was much the same. He has a large number of vehicles in stock. Both were very low key and there wasn't a hint of pressure from either one. The 2011 Venza we bought was prepped to look like new. I was a salesmen trainer for over 30 years so can say with confidence that these gentlemen did everything right.
Mercedes bluetec 2008
I recently purchase a low miles Diesel Mercedes off these guys. I've been trying to find a low miles clean car fax diesel for some time. Anyone that knows diesels know they are usually driven quite a bit because of their fuel Efficiency. So I was extremely pleased to show this on Car Gurus with low miles and just two previous owners. I spotted the car the night before a 10 day vacation to Florida. E mailed the dealer and while waiting to board the plane the following morning had a call from Rocky. He gave me a brief overview of the car and texted the car fax report. I explained I was on way to Florida and would get back to him that evening when I got my I pad and wi-if. As it happens I didn't get a chance to get back to him that evening but the next morning, Saturday. Told him I liked the car and would he hold it for me. $500 deposit taken over the phone and he would hold the car. Later that week he called to tell me that DMV is not open in Connecticut on Mondays and he needed a copy of my license to get a temporary Tag. Said if I didn't like the car he would pay for Tag. Long story short got there Monday afternoon and went for a ride. The car rides like new. He had all the paperwork in order and it was a smooth transaction. They have a number of cars on the lot and all seemed clean and ready to roll . My wife loves the car and hope for many miles of happy motoring. I would not hesitate to recommend these guys. Thanks Again Rocky and Paul. Chris Mcl, Brewster, NY
best by far
after 2 weeks of searching for a vehicle. and to many bad experiences to go into ...i found franklin auto sales online ..they had the vehicle i wanted.. i made the call and was immediately impressed by the candid and informative conversation with the owner..i made the drive to Hartford.. selection and quality of vehicles is superb.. ! extremely happy with my purchase . definitely check them out if you are in the market for a quality used car...
result of purchase of Camry from Franklin Motors.
We cannot recommend this dealer highly enough. He sold us a 2011 Toyota Camry in excellent condition. The interior and exterior were like a new car. We had the car checked by our regular mechanic and it passed with flying colors. The dealer did several extra things for us like working on the brakes, new windshield washers etc. We would not hesitate to recommend this dealer. I would give him 5 stars.
gloria & Walter Stelkovis
I purchased my Nissan Maxima from Franklin Auto and I must say through all the cars I have purchased over time this was by far the best experience. I traveled over 50 miles to the dealer and he stayed open late and made sure I was comfortable through the whole experience. They offer great cars and the service crew is great and responsive. I would suggest calling Paul or Rocky and they will get you into the car you want with great terms and wonderful service.